Start Return
Last updated: 1 March 2026
Enter your order details below to begin a return. We aim to review every request within 3 working days.
◆ Important
Priority Label operates on a strict, limited-availability model. Each piece is produced with intention. Returns are accepted within 14 days of delivery and only when every condition below is met. Submitting this form starts the review — approval is not guaranteed.
◆ Not eligible for return
- Sale items (final sale, no exceptions)
- Caps, socks, balaclavas, headwear and accessories
- Items returned after 14 days from delivery
- Items without original tags
- Items showing any signs of wear, washing, or use
- Items returned without their original packaging
- Items damaged by the customer after delivery
- Personalised or custom orders
How it works
- 01Submit this form with all required information and photos
- 02We review within 3 working days
- 03If approved, you'll receive return instructions by email
- 04Ship the item back at your cost using a tracked carrier
- 05We inspect on arrival — inspection takes up to 7 working days
- 06If approved, refund issued within 10 working days of inspection
- 07Refund total: item price minus original shipping cost
