Start Return

Last updated: 1 March 2026

Enter your order details below to begin a return. We aim to review every request within 3 working days.


◆ Important

Priority Label operates on a strict, limited-availability model. Each piece is produced with intention. Returns are accepted within 14 days of delivery and only when every condition below is met. Submitting this form starts the review — approval is not guaranteed.

Returns Request
All fields are required · Photo proof mandatory
By submitting, you confirm *
◆ Not eligible for return
  • Sale items (final sale, no exceptions)
  • Caps, socks, balaclavas, headwear and accessories
  • Items returned after 14 days from delivery
  • Items without original tags
  • Items showing any signs of wear, washing, or use
  • Items returned without their original packaging
  • Items damaged by the customer after delivery
  • Personalised or custom orders
How it works
  • 01Submit this form with all required information and photos
  • 02We review within 3 working days
  • 03If approved, you'll receive return instructions by email
  • 04Ship the item back at your cost using a tracked carrier
  • 05We inspect on arrival — inspection takes up to 7 working days
  • 06If approved, refund issued within 10 working days of inspection
  • 07Refund total: item price minus original shipping cost
Questions? Read our full Shipping policy first.
For specific cases: info@priority-label.com